Cyber is the fastest-growing line in the book and the slowest conversation in the office. CLARA answers the questions that eat your producers' week, instantly, accurately, and in the language of the policy, so the meeting can be about the decision instead of the definition.
Cyber buyers arrive without the vocabulary. They cannot evaluate a quote they cannot read, so they default to price, and the broker spends the placement defending a decision the client never really understood.
That knowledge gap is expensive in both directions. It burns producer hours at the front of the process and produces disputes, declinations and lapsed renewals at the back of it. Every attempt to close it with a PDF glossary has failed, because nobody reads a glossary. People ask questions.
So give them something that answers. CLARA moves that knowledge to the front of the process, where it is cheap, instead of the back, where it is expensive.
CLARA is a conversational interface to the cyber insurance market. Not a quoting engine, and not a chatbot bolted onto a marketing site. A user asks in plain language; CLARA answers in the language of the policy, cites the clause or data source behind the answer, and keeps the thread so the next question builds on the last.
Answer tier-one client questions instantly; arrive at the renewal meeting with the coverage conversation already half-done.
Receive submissions that are complete, consistent, and framed against the controls that actually move price.
Understand what is covered, what is excluded, and what evidence a carrier will want, before the application is opened.
Everything below happens in one continuous conversation, in plain language, with the clause or data source cited behind each answer.
Explains forms, endorsements, sublimits and exclusions, from war and widespread event to betterment and prior acts, clause by clause.
Network security and privacy liability, business interruption and contingent BI, extortion, funds transfer fraud, media, regulatory defense.
Steps a client through MFA scope, EDR, immutable backups, privileged access, email filtering, patch cadence and IR testing.
Identifies the answers most likely to trigger a referral, a subjectivity, or a declination, while there is still time to fix them.
Builds a scenario story scaled to industry, revenue band and data footprint, with modeled frequency and severity ranges.
Supports the "how much is enough" discussion with modeled loss exceedance rather than peer benchmarks alone.
First-72-hours sequence, notice provisions, panel vendor selection, consent-to-settle mechanics.
Converts the conversation into a structured, citable summary the placement team can attach to a submission.
The definitional half of the cyber conversation moves to the client's own time. What reaches your producers, and the market, is the decision half.
The definitional half of the cyber conversation happens before the meeting, on the client's own time. Your producers arrive to a client who already knows what they're choosing between.
Illustrative modeled figureControl gaps surface during the conversation, not during underwriting review, so what reaches the market is complete, consistent and quotable on the first pass.
Illustrative modeled figureEvery office, every producer, every time zone gets the same answer to the same question, with the clause or data source attached to it.
Always-on availabilityCLARA scales the knowledge of your best cyber specialist across the whole book without hiring a second one. Or a fifth.
Deploys hosted, embedded or white-label"We stopped losing renewals to price the moment clients could actually read what they were buying. The conversation moved from 'why is this so expensive' to 'what should we fix first.'"
Head of Cyber Practice, national retail brokerage
Three or four framing questions, then a free conversation. Every substantive answer carries an inline citation, and the whole thread exports as something a placement team can use.
CLARA opens by establishing sector, size, data types and current program structure. Three or four questions, not a form.
The user asks in plain language. Every answer carries an inline citation to a form, clause, threat source or modeled figure.
CLARA states plainly which gaps the conversation exposed, and which ones a carrier will price or refer.
The session exports as a structured summary: questions asked, gaps found, coverage points raised, for the broker or underwriter.
Walk the insured through the controls carriers price on, and fix what's fixable while there's still time to fix it.
Explain quotes, sublimits and exclusions side by side, so the client chooses on coverage rather than on premium alone.
Answer the mid-term questions and the first-notice questions that would otherwise land on a producer's phone at midnight.
A retrieval-constrained system with deterministic guardrails: CLARA answers only from her curated corpus, and says so when the corpus is silent.
Large language model constrained by retrieval. CLARA answers only from her curated corpus and says so when the corpus is silent.
Standard and manuscript policy forms, carrier appetite guides, regulatory notification regimes, published claims precedent, threat intelligence and industry loss data.
Frequency and severity distributions expressed as loss exceedance ranges, refreshed on a scheduled cadence.
Deterministic refusal on quoting, binding, and legal advice. Every substantive answer is citation-linked; unsupported answers are withheld rather than approximated.
Browser-based chat, embeddable in a broker portal or client extranet. No installation. Full session transcript available to the user.
Every client conversation starts from an informed client. The cost of cyber insurance is not only premium; it is the hours spent explaining the same eight concepts, the submissions returned incomplete, and the disputes that trace back to a clause nobody read aloud.
Bring the three questions your clients ask most and put them to CLARA directly. No integration, no data to hand over, no form to fill. Click her card below to start a live session, by voice or text.
Twenty minutes, one live session, your own book's questions.
CLARA is an Interactive Cyber Risk Companion. She looks and sounds like a person on a video call, listens as you speak, and answers in the language of the policy. Ask her about an exclusion, a control, a limit, or a claim, and see how the coverage conversation changes when the client can actually read what they're buying.
CLARA is a demonstration persona, not a real person. Figures, names and capabilities marked illustrative are placeholder content for concept review.
No signup. No form. Voice or text. Available any time.